Join Sedgwick and be part of a meaningful journey where our 33,000 colleagues strive every day to assist people faced with unexpected challenges. We invite you to grow your career with us, embrace our supportive culture, and achieve work-life balance. At Sedgwick, the possibilities for your career growth are limitless.
Recognized by Newsweek as one of America's Greatest Workplaces and certified as a Great Place to Work®, we are proud of our accolades including Fortune's Best Workplaces in Financial Services & Insurance.
Position Overview: As a Senior Claims Adjuster, your primary responsibility will be to thoroughly investigate claims for personal, casualty, or property loss or damages, while working to facilitate out-of-court settlements with claimants.
Key Responsibilities:
- Independently manage complex loss claims and assist with larger claims, particularly those related to business interruption and stock.
- Review claim forms and related records to assess insurance coverage.
- Engage with claimants and witnesses through interviews and correspondence.
- Consult police and hospital records and inspect damage to evaluate company liability.
- Estimate repair or compensation costs accurately.
- Prepare detailed reports of findings and negotiate settlements effectively.
- Recommend legal action when necessary and attend litigation hearings.
- Update case reserves to reflect probable costs associated with claims.
- Assist in compiling loss experience reports to inform profitability assessments and future rate calculations.
Additional Duties:
- Perform miscellaneous tasks as assigned.
- Support the organization's quality programs.
- Travel as necessary.
Qualifications:
- Education: A bachelor's degree from an accredited institution is preferred. A certification through IIA-AIC is required, and candidates should actively pursue additional professional designations. An appropriate state adjuster license is necessary.
- Experience: A minimum of five years of related experience is required, or a combination of relevant education and experience.
Skills & Knowledge:
- Excellent oral and written communication skills, including presentations.
- Proficient in Microsoft Office and general PC usage.
- Strong commitment to timely reporting and customer service.
- Exceptional interpersonal skills and attention to detail.
- Effective time management and organizational skills.
- Able to work independently or collaboratively in a team.
- Proven ability to meet or exceed performance goals.
Work Environment: Reasonable accommodations will be considered as required by law.
Mental: Must demonstrate clear thinking, sound judgment, and the ability to manage work-related stress and multiple priorities.
Physical Requirements:
- Ability to stand or walk for extended periods.
- Capable of kneeling, squatting, bending, and working outdoors in various weather conditions.
- Must be able to lift/carry up to 50 pounds and push/pull up to 100 pounds.
- Ability to drive for extended periods, up to 4 hours daily.
- Continuous use of manual dexterity is essential.
The information here is designed to outline the general nature and level of work performed by those in this role; it isn’t intended to be an exhaustive list of all responsibilities. Management reserves the right to adjust duties at any time.
As part of compliance with compensation transparency laws, Sedgwick offers a starting salary range of $70,000 to $80,000 for this position. We provide a comprehensive benefits package including medical, dental, vision coverage, 401(k) with matching, PTO, disability and life insurance, and other valuable voluntary benefits.
Sedgwick is committed to maintaining a diverse and inclusive workplace and encourages applicants from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.
Sedgwick is a top-tier risk and claims management partner, providing innovative solutions through advanced technology across over 80 countries.