Special Projects Manager

  • Job Reference: 462906774-2
  • Date Posted: 2 January 2022
  • Recruiter: Athelas
  • Location: Mountain View, California
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

At Athelas we're bringing simple, life-changing health care products to people around the globe.

The future of healthcare is at the home - we are a team of technologists building the next generation of medical products at the intersection of hardware and software. We won't stop until we've brought the world class tools of a hospital to your home.

We develop hardware & software and diagnostics to improve the lives of chronic care patients (cancer, hypertension, schizophrenia, bipolar disorder).

In the US, 80% of healthcare spend occurs in 20% of patients. We aim to drastically reduce this cost through modern software, hardware, and preventative care services. Its core device (FDA Class 2 cleared) uses machine-learning trained on cell classification to allow chronic patients to monitor their white blood count at home. Its core software product is a platform to help doctors monitor vitals, trends, etc. of such patients, so that physicians and patients can stay aligned without direct interaction.

We've raised over $90 million from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.

What You'll Do

* Manage and build relationships with Athelas's most critical accounts
* Coordinate externally with doctors, clinics, hospitals, and external stakeholders and decision-makers
* Utilize data, metrics, and reporting to help formulate nuanced strategies that lead to a best-in-class customer success experience
* Partner with the strategy and sales departments to build out and continuously improve the patient, clinic, and doctor implementation processes
* Maintain relationships with current customer base
* Identify customer needs and expand Athleas services within selected accounts
* Based in one of our offices (Lehi, UT / Mountain View, CA)

What You Have

* At least two years of experience in managing large, enterprise level accounts in a post-sales capacity
* Ideally experience in a high growth startup
* Excellent verbal and written communication skills and a natural and dynamic leader
* The ability to explain complex issues in simple terms and adapt your tone for different users
* Self starter with high attention to detail
* Experience navigating complex customer environments
* Can sort through large volumes of data and drive insights and results
* Ability to contribute to the building of new processes and systems

Why You'll Like Working with Athelas

* Rockstar Team: Join a team with an incredible record - we're the smallest, fastest company in history to receive an FDA hematology clearance
* Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it
* Incredible Growth: 150%+ QoQ growth this year with a huge opportunity in front of us