Travel Customer Advisor. Job in Orange WestCoast-Jobs

About the Travel Customer Advisor Role

As a Travel Customer Advisor, you will be integral in assisting our clients throughout their entire travel experience, from the moment they book until they return home. Your role will involve addressing inquiries, resolving issues, providing booking updates, and ensuring that every interaction showcases our commitment to exceptional service.

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, alterations, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and effective problem-solving skills.

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a keen attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passionate about travel and dedicated to helping others plan unforgettable experiences.

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• A supportive team environment with ongoing training.

If you are enthusiastic about travel and enjoy creating memorable experiences for others, we would love to hear from you. Apply today and embark on your journey with Viaja con Andrea!